I have years of experience in Customer Service assisting U.S. and UK customers. I was trained at a large Call Center in the Philippines and served as Junior Specialist for 6 months and Senior Specialist for 2 years. I can provide e-mail, and phone support and will do everything I can to please your customers. I have Good Communication Skills and I strongly believe in exerting full efforts for customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have developed my skills and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I also have an experience with SEO, Social Media Marketing and Web Design. I'd like to talk to you about it. I am a full-time free lancer. I am very much flexible with my working hours. Hope to hear from you soon!