I was an excellent collections agent for JPMorgan Chase. I also did well in customer service by providing assistance to customers who need clarifications about their accounts and making sure they are satisfied with the service provided before ending the call.

I was also a supervisor assistant whenever they were not around. Giving out updates and assisting colleagues with any queries they might have whenever supervisors are out of sight.

I also worked as Data Mining Staff wherein I search the internet for the contact information and other important information of a specific person to be a possible client of a particular company.

I worked as an Appointment Setter doing cold calls to various types of businesses to convince them to meet up with our Sales Team and have a brief presentation regarding the product that we offer.

I was also a social media specialist making sure to attend to customer concerns through the company’s social media accounts.

I am also experienced in using Zendesk as the main CRM.

Previously worked for a timeshare company and helping out owners keep up with their payments and offering options to get them back up to date.