I am a Marketing graduate with above average scores. I am very hard working and passionate when it comes to work. I have good attention to details and I understand and follow instructions very well. I work well under pressure. I am very professional and very easy to deal with. I am confident in my ability to make anything I put my mind to success. I work quickly, positively, and efficiently because I love what I do. I'm extremely motivated and can manage my time well. I learn fast and I have strong analytical skills. I have more than 8 years of Customer Service Experience in a BPO company for an American Account, with inbound and outbound calls, email support and chat support. I also have an experience in Live Chat, and email support (Zendesk) for 26 months. I am experienced with MS Office, Google Documents, Dropbox, Canva, Bitlinks, Shopify, OMS, HelpScout, LiveChat and Zendesk but always open in learning new tools if there are different ones you prefer to work with.