I have been working as Customer Service Representative for more than 2 years now in a BPO Company, and during that time I’ve developed impeccable phone manners and an ability to politely deal with disgruntled customers. . I’ve demonstrated success in responding in customer’s telephone, email and chat queries in a timely manner. I always make sure that I addressed all of the customer’s concerns with empathy. I’m confident with my oral and written communication skills matched with great customer service will make me an asset to your company.