I'm a seasoned VA with extensive experience working in the BPO/Call center industry as a Customer service representative through phone, chat and email. As a VA, I am tasked to manage my client's Shopify account. Aside from dropshipping products from AliExpress using Oberlo, It is also my task to provide excellent customer support through email. While performing all these tasks, I learned how email marketing works using Mailchimp which helped the business grow gradually. I also worked as a customer service representative for over 10 years in different call centers and BPO companies servicing Australian and US based companies such as Telstra AU, AT&T, AMEX and Spotify. I am a perfect match for this role not only because of the skills and experience I posses but because of my work etiquette as well. I am very meticulous and I always make it a point that my work is done within the set deadline without compromising the quality of my work. I'm more than happy to learn new things that would benefit your business. It has always been my passion to learn and nurture newly acquired knowledge into yielding positive result.