Hello, my name is Ivory. I have worked in the BPO industry for 3 years. I started working for Target card services as a Financial and Authorization specialist. I handled credit cards and debit cards, I was also part of the collections team for accounts that are delinquent for 30 to 60 days. I also worked as a personal assistant for a real estate investor wherein I do a lot of task, like answering incoming calls, handling email, property research, creating buyers list, calling out the people on our buyers list and also posting ads of the properties we have available online, like on craigslist and backpage.com after my contract ended, i worked as a Telemarketer / Appointment setter for a real estate company for 9 months, I'm calling out expired leads, FSBO, and other areas in South Carolina specially in Charleseton area. I feel that I am a best fit to join your company and make an extraordinary impression with the set of skills I’ve acquired from my previous experience. Here are my key areas of expertise, but not limited to the following: • A solid background in customer service mainly for Financial Accounts. I strongly believe that my skills and experience can extremely enhance your company’s already impressive performance. I am a goal-oriented person, when something needs to be done I always make sure that it is done on time and not in time. Given the experiences I had, I can work with minimal supervision, assures to give you quality of service, very open to new learning and easily adapt to changes.