Remote administration of servers and desktops. competencies include expertise on Windows Server administration ( inclusive live experience on 2012 Data center editions). Currently focusing on areas like Active directory, DNS, DHCP, FTP, VMware ESX, Exchange and also have expertise in AWS server management.Also work as part of the IT team in providing support to customers overseas. Hands-on experience on different ticketing applications like ConnectWise, CRM Sibel on demand. Have wide knowledge of different monitoring tools like Kaseya, Labtech, N-able as monitoring services of different severs and devices are supported.