Skills/Knowledge * Experienced in pc, server, and laptop setup, installation, and configuration including network client-server and or self installing installations. * Experienced in installing, troubleshooting, and repairing all versions of MS-DOS, all versions of Microsoft Windows, all versions of Microsoft Office, all versions of Microsoft Outlook; IBM's Lotus software suite. * Experienced with data backup, retrieval, transfer, removal, and irretrievable destruction. * Experienced in building, troubleshooting, administration, utilization, and database management of Oracle, Odyssey, Siebel 7 and 8, SQL, Access, Calyx, and Remedy. * Experienced with Microsoft, Linux, and UNIX server, laptop, and desktop installation, troubleshooting, implementation, design, deployment, and administration. * Experienced in remote server, laptop, and desktop administration including; remote installation, diagnosis, and troubleshooting. * Experienced in Active Directory, domain, internet, intra