SUMMARY OF QUALIFICATIONS
Microsoft Certified System Engineer with 13 years experience in installing, integrating and maintaining end-to-end connectivity solutions from network, server and end-user perspectives. Demonstrated ability to design and build complex server and network environments and effectively isolate and resolve problems. Adaptable with strong interpersonal communication skills.
CERTIFICATIONS
· Microsoft Certified Systems Engineer on Microsoft Windows 2000 (MCSE 2000)
Microsoft early achiever.
· Cisco Certified Network Associate (CCNA)
Continuing education toward CCNP certification:
· On-going CCNP self study/training with Cuyahoga Community Collage and personally-owned Cisco routers and switches..
PROFESSIONAL EXPERIENCE
End User Support, Systems Engineer
· IT support person for 3000 users of global wide company. Contractor providing End User Support, Server support, and network support..
· Solved end user's daily problems with windows XP,