• General Network Theory - General Routing Concepts, Routing Information Base (RIB), Routing Protocol Interaction and Redistribution • LAN Switching - Spanning Tree Protocol, VLANs, Ethernet (Fast Ethernet, Gigabit Ethernet), Trunks and VTP • Internet Protocol (IP) - Addressing & Subnetting, Hot Standby Routing Protocol (HSRP), Gateway Load Balancing Protocol (GLBP), Virtual Router Redundancy Protocol (VRRP), Network Address Translation (NAT), Network Time Protocol (NTP), Dynamic Host Control Protocol (DHCP), Web Cache Communication Protocol (WCCP) • IP Routing - EIGRP, BGP, OSPF and Policy-Based Routing • Quality of Service (QOS) - Differentiated Services (DiffServ) Classification and Marking, Class-based weighted fair queuing (CBWFQ), Priority Queuing, Weighted Random Early Detect (WRED) Congestion Avoidance, Traffic Shaping & Policing • Wide Area Networks (WAN) - Frame Relay, PPP, ISDN, T-carrier, ATM, MPLS & Metro Ethernet • Net