I have 5 years of experience in Customer Service assisting U.S. customers. I was trained at a Call Center in United Arab of Emirates and served as Team Lead for 3 years. I can provide e-mail, ticket and phone support.Communication is my field and I believe all business are dependent on best customer experience. In the years of my experience as a Customer Service Executive I have managed Customers of Comcast,Cox Communications,Spectrum(All footprints) RCN,Grande Communications,Mediacom,Cable one and few others. I firmly believe in essential quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a part-time freelancer and can work at U.S. business hours.