With a broad range of experience in account management, sales and marketing, and social media management, I offer businesses the ability to optimize customer relationships, increase sales performance, and build an impactful online presence. My background across various industries has equipped me with the expertise to drive results through strategic planning, team leadership, and effective content creation.
Account Management & Client Relations
As an Account Manager, I oversee sales and marketing strategies, manage client accounts, and ensure customer satisfaction. I collaborate with cross-functional teams to expedite client approval processes, mentor sales teams, and track performance metrics to drive growth. I focus on resolving client issues and improving processes, ensuring that both client expectations and internal targets are met.
Sales & Marketing Strategy - With experience as a Marketing Assistant and Marketing Officer, I have developed and implemented comprehensive marketing strategies that increase brand visibility and generate leads. My work includes creating targeted campaigns, developing marketing collateral using tools like Canva and Adobe Photoshop, and managing lead generation through both traditional and digital channels. I also optimize sales processes and monitor performance to ensure continued improvement.
Social Media Management & Content Creation - In my role as a Social Media Specialist, I managed social media accounts, created content, and ran Facebook ad campaigns to enhance brand engagement. I developed content calendars, monitored campaign performance, and collaborated with the marketing department to optimize social media strategies. My work ensured that campaigns were aligned with business goals, driving both engagement and lead generation.