Hello there! My name is Cathy, and I am a seasoned Operations Manager in the BPO Industry with over 10 years of professional experience in customer service, sales (both B2C and B2B), client negotiation, and team management. I have also built my own freelancing business with the aim to help business owners free-up their focus and provide them excellent virtual assistant services. 

Over the years, I have honed my skills in sales and customer service, lead generation, and managing self-storage facilities. I have a proven track record of managing teams and ensuring that they deliver the highest standards of customer satisfaction. I am passionate about helping businesses scale up and achieve their goals. With my extensive experience in the BPO industry, I have gained a deep understanding of business operations, which I believe is essential for any business to succeed. I am committed to providing excellent virtual assistant services to my clients, freeing up their time so that they can focus on the core areas of their business.

If you are looking for someone to help you scale up your business and take it to the next level, I would love to work with you. Let's connect and see how we can work together to achieve your goal I look forward to having a detailed discussion with you, We will make an initial assessment and obtain your company's products and services so we can personalize the training/services that match your need and help you guide with improving your business performance.