I started out in the fast-paced call center customer service and sales environment for 5.5 years where i performed similar tasks to your job description. I branched off on my own working from my home office for the past year. I have over 8.5 years of working experience in Telemarketing, Cold Calling, Appointment Setting, Lead Generation, Sales, Customer Service via (telephone, chat and email), Technical Support, Lead Qualifying, Internet Research, email handling, handling incoming calls, CRM management: Salesforce, Zoho, SugarCRM etc. I am great with spreadsheets: excel and google, I am fluent with Microsoft office 365 and also the Google apps for business platform. I have had numerous telemarketing, sales and customer service training and i have done sales for many different types of businesses, example of a few of them are: AT&T, Medicare Providers,T-mobile ,Target , Cooper braces etc.