I have been with 3 different companies for the past 11 years. My most recent role was a Senior Sales Representative for an IT distribution company. I started as a Junior rep and have been promoted after 3 years. I have a wide scope of responsibility within the territory. I managed the Junior reps, I have also worked as a Subject Matter Expert and a Travel Specialist for Expedia. My role was to customized a trip depending on the client's wants and needs. I also have trained newly hire travel agents to prepare them for the launch on the live production floor. My first job was with Amazon.com. I was a customer service associate. This is a B-C type of set-up. Customer calls and we assist them with all of their queries.