We provide inside sales expertise, specializing in B2B, Customer Service and Account Management. We offer the following soft skills: •Patience. If you don't see this near the top of a customer service skills list, you should just stop reading. ... •Attentiveness. ... •Clear Communication Skills. ... •Knowledge of the Product. ... •Ability to Use "Positive Language" ... •Acting Skills. ... •Time Management Skills. ... •Ability to "Read" Customers.