Sales & Marketing: Banking & Financial Services: Project Management Certified and LEAN Six Sigma Green Belt Certified seasoned professional offering over 12 years of relevant industry experience in Banking & Financial Services and Mortgage business, providing valuable business process leadership, focusing on achieving value-added results, developing effective client partnerships, improving processes, and adding to the bottom line. Certified PMP with an insightful experience in defining and owning business process, with clear understanding of needs and system functionalities ensuring achievement of key milestones. Energetic self-starter, people manager, and a leader; demonstrates a drive to deliver quality results on time, with a high degree of integrity and in a highly ethical and professional manner. Experienced in various Banking & Financial Services, Credit Card and Mortgage business operations and helped the organization to achieve cost effective production with increased quality, and focused on business requirements analysis, Interface development and customer service.