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Sales Quality Assurance and Training

$8/hr Starting at $25

I have been a manager for Quality Assurance & Training team. Involved in call listening, coaching, revising and improving processes implemented to ensure that sales are within the regulations, and was correctly processed. Weekly call calibrations are done with agents, team leaders, with quality, training, operations team.

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$8/hr Ongoing

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I have been a manager for Quality Assurance & Training team. Involved in call listening, coaching, revising and improving processes implemented to ensure that sales are within the regulations, and was correctly processed. Weekly call calibrations are done with agents, team leaders, with quality, training, operations team.

Skills & Expertise

CoachingQuality AssuranceSalesTraining

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