- Responsible for selling the company's products and services via telephone. - Close sales and take orders typically generated by national advertising and/or fulfilling a contract/corporate performance agreement. - Provide technical and administrative information and quote prices. - Order management and administrative responsibilities. - Responsible for setting-up appointments to prospective clients. - Responsible for confirming appointments. - Provide sales support through customer care activities - Handles queries on dispatch, shipments, return orders, rebates coupons - Facilitate customer order fulfillment - Provide direct advice and guidance for customers. - - Focuses on driving positive and sustainable customer experience.