I'm an established support representative with an abundance of Live chat and Email experience for wide range of eCommerce websites including Shipping company, Travels & tours, Rental cars, Online retailers etc. In my 12+ years of BPO career, I've gained in dept knowledge of different platforms like Zendesk, LiveChat, LivePerson, Zopim, Slack, Magento etc.. including handy knowledge of Microsoft Office suite for reporting and sharing information. Hard work and reliability is my specialty.