Sales Support, B2C Lubricants – Belgium, Netherlands, Luxemburg ? Supported the B2C offer-to-cash process of sales representatives by being the first line of contact for prospects and customers ? Coordinated work of sales reps with other functions (logistics , manufacturing, customer services, marketing) ? Grew my own responsibilities from one to three different line of businesses by contributing to increase in sales ? Investigated & solved invoice inquiries ? Performed follow-up actions for customer portfolio restructuring ? Drafted Investment Deals