3 years of experience in salesforce CRM, Experience in Development, Administration, Configuration, Implementation and Support of Salesforce CRM based on Apex language and leveraging Force.com Platform. Developed Apex classes using other platform based technologies like Visualforce, Force.com IDE. Experience in creating various Reports (summary reports, matric reports, pie charts, dashboards and graphics) and Report Folders. Experience in using Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects. Experience in using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations. Experience in implementing security and sharing rules at object. Extensively exposed to creating objects, fields, Record Types, workflows, approval processes, Escalation rules, Assignment rules, validation rules, Email services, data migration activities, custom page layouts, custom fields and other standard functionality. Participated in all stages of Software Development Life Cycle (SDFC) i.e., System Analysis, Design, Development and Testing Expertise