Versatile, results-driven Salesforce Consultant with experience in analyzing, implementing, customizing, troubleshooting, problem-solving, reporting on the world's #1 CRM platform. A hard-working leader who coordinates and directs the efforts of team members to successfully accomplish the projects.
Key Competencies : CRM tool Salesforce, Agile CRM, Microsoft Dynamics 365, Proficient in MS Office, SAP MM, Fully experienced in JIRA, HTML, Data analysis using SQL, Power BI, Business Requirement Management, Business Cases Analysis, Business Model Analysis, Mind Mapping, Process Design, Risk Management, Program Management, Business Process Modelling, Change Management Process, Application Lifecycle (traditional, waterfall, agile), Testing Methodologies, Tracking Applications, Process Excellence, Conflict Resolution.