Experienced Salesforce Administrator and Developer with over 5 years of proven expertise in optimizing Salesforce environments, streamlining processes, and empowering businesses to achieve their goals. Passionate about leveraging Salesforce's full potential to drive productivity, efficiency, and growth across various industries, including Sales Cloud and Service Cloud. Adept at adapting to diverse business needs and catering to unique client requirements.
Core Competencies:
- Salesforce Administration
- Apex Programming
- Visualforce Pages
- CRM (Customer Relationship Management)
- Process Automation
- Data Management
- User Training & Support
- Customization & Configuration
- Report & Dashboard Creation
- Integration with Third-Party Applications
- Security & User Management
- Troubleshooting & Technical Support
Technical Skills:
- Salesforce Lightning
- Salesforce Classic
- Salesforce.com Development
- SOQL
- Process Builder
- Flow
- Data Loader
- Salesforce AppExchange
- API Integration
- Salesforce DX
- Salesforce CLI
- SOAP Web Services
- REST APIs
- JavaScript
- HTML/CSS
- Git
- JIRA
- Salesforce Mobile
- Salesforce Einstein