As a skilled "Salesforce Administrator and Developer", I specialize in configuring Salesforce to match business requirements, automating processes, and maintaining system efficiency. With a deep understanding of Sales Cloud, Service Cloud, and custom objects, I help businesses streamline their workflows and improve productivity without the need for coding. I am committed to delivering solutions that enhance operations while keeping data secure and organized.
Key Skills & Services:
⚙️ Salesforce Configuration: Customize Sales Cloud, Service Cloud, and create tailored custom objects to support unique business processes.
📊 Dashboards & Reports: Build comprehensive, real-time dashboards and reports to track performance metrics and support data-driven decisions.
🚀 Process Automation: Automate workflows, lead and case assignments, approvals, and routine tasks for improved efficiency and accuracy.
🔒 User Management & Security: Manage user roles, profiles, permission sets, and security settings to protect sensitive information.
📧 Email Alerts & Notifications: Set up automatic email alerts and notifications to streamline communication and ensure timely follow-ups. 📥 Data Management: Handle data imports and exports, manage field dependencies, and prevent duplicate records for clean data management.
🛠️ Ongoing Support: Provide continuous admin support, system maintenance, and enhancements to ensure your Salesforce org operates smoothly.