- Created and assisted with maintaining users, profiles, and roles for local small businesses. - Developed reports, dashboards, and processes to continuously monitor data quality and integrity - Onsite point of contact for salesforce for the sales team. - Managed the database for the team's regions and performed basic administration, de-duping and cleanup procedures - Managed ongoing support request and administrative needs of users -Monitored teams adoption rates and responded as needed providing them with training sessions, communication, and documentation as needed. -Assisted users with report design and management.