Daily administration and support salesforce database including but not limited to managing multiple user setup, profiles and roles, customisation of objects, fields, record types, page layouts and validations; ? Developed and create customised reports and dashboards ? Manage system changes without interruption to users ? Create custom objects when required ? Create and maintain fields, views, reports, dashboards and other salesforce.com objects and functions ? Export / import data to / from external databases ? Setting duplicate and matching rules to prevent create or edit duplicates ? Customised country, state, territory pick list, create new state/providence if necessary • Database automization by using workflows and process builder