•ADM 201 Salesforce Certified Administrator (11/25/14) •Administered a Salesforce Database with over 200 users and consulted with teams to develop workflow automation, reporting, and dashboards. •Implemented/researched the following software integrations: Salesforce1 mobile app, Apttus X-Author, SkyVisualEditor, Yubikey two-factor authentication, and Jitterbit. •Identified gaps in IT Team’s efficiency, researched Salesforce.com applications, and collaborated with external relations, recruiting, legal, and educational program teams as a project manager. •Supervised two IT team members and supported professional development. •Performed mass uploads with Apex Data Loader, de-duplication of records with Demand Tools, and connections to Salesforce with TFA and GetFeedback surveys. •Created multiple user-friendly tabbed layouts in Salesforce with Visualforce pages. •Trained and on-boarded all new staff on Salesforce platform. Trailhead Badges: ISV Basics, Event Monitoring, Lightning Experience Features, Lightning Experience Development, App Customization Lite, Lightning Experience Rollout, Lightning Experience Basics