9+ years of professional and technical experience in Salesforce and has a proven track record in
implementing solutions based on Salesforce Sales Cloud, Service Cloud and Experience Cloud.
• Designed and Developed SFDC growth strategy and coordinated with sales teams to drive the
overall competency growth as per market needs, future market focus, and help define workable
Go to Market (GTM) focus.
• Worked closely with the Pre-sales, Marketing team, and support in new opportunities by
leveraging solutions, offerings, and services and translate them into a strong value proposition for
clients.
• Provided leadership and strategic direction to Salesforce Business and grow the service line.
• Designed technical end-to-end solutions for business processes using Salesforce.com, Lightning,
Sales Cloud, Service Cloud, Experience Cloud, Force.com platform with integration to other
applications including back office.
• Guided and mentored the Salesforce development teams, design the technical solutions, enable
the teams with best coding practices, and code reviews to meet business process & application
requirements.
• Assisted clients in the design, architect, process development, functional implementation, and
support of Salesforce CRM Applications.
• Ability to articulate a value-based proposition of Salesforce products and be comfortable leading
the development of solutions on Salesforce Platforms, taking responsibility for end-to-end
delivery.
• Strong leadership skills, including coaching, team building, and conflict resolution.
• Project Management skills including time and risk management, resource prioritization, and
project structuring.