I am an Information Technology Solution Architect and Project Manager, specializing in Salesforce and CRM. I have ensured the timely and effective delivery of more than 60 Salesforce projects in a variety of industries. As an solution architect and configuration specialist, I have been responsible for managing all aspects of Salesforce.com (SFDC) and CRM including data integrity, user acceptance testing and training, system support, system administration and management, and migration between environments, as well as customization and implementation of applications and/or 3rd party solutions, including integrations/work with with Pardot, NAV, SAP, JDE, GSuite products, and custom applications. I have also been responsible for leading requirements gathering sessions, creating associated documentations, and designing solutions based on business objectives, as well as managing their implementation. My credentials include PMP and various Salesforce certifications, and I am a certified SF Partner. I look forward to speaking with you about how we can make your CRM what it needs to be for your business.