• 10 years of experience in Information technology in Development, Administration and implementation of solutions. • 10 years of experience in multiple CRM's. • worked as a Package Solution consultant in Sales force CRM. • Salesforce.com Certified Force.com Developer and Salesforce.com Certified Force.com Administrator • SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL. • Siebel Certified Consultant and have completed a 30 day training in Siebel as well. • IBM AIX 6.1 Basic Operations certified professional. • Understanding of CRM business processes like Marketing Management, Sales Management, Product Management and Service Management • Possesses excellent verbal and written skills along with interpersonal, presentation and organizing skills and demonstrated strength in handling functional issues. Having good analytical, quick learning and problem-solving abilities coupled with organization/ team facilitation.