I have been involved in various modules of Salesforce.com in which my role is to administrate, Design and Develop the process module as per the business need, Iam a certified Salesforce Administrator and I was a Certified Salesforce Developer.I have involved in customization, configuration , Integration of various external tools like Conga Composer, CA Agile Scrum with Salesforce Case management.Also involved in Finance module(CL Originate). Expertise in User management, Data management,Order management and Case management.