• Over 7 years of IT experience in various technologies, with 5 years of experience in Salesforce.com CRM platform both as a developer and as an administrator. • Experienced in all phases of Software Development Life Cycle (SDLC) and project life cycle processes. • Proficient in developing CRM solutions for Marketing, Sales and Service organizations. • Extensive experience in writing APEX classes, VF pages, SOQL, SOSL & Triggers. • Performed detailed analysis of business and technical requirements and designed the solution by customizing standard objects of SalesForce.com (SFDC) and other Platform based technologies such as Visual Force and Force.com API. • Implemented various advanced fields like Pick lists, Custom Formula Fields, Many to Many Relationships, Lookups, Master-Details, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates & Email generation according to organization requirements. • Created Visual Force pages and components to render data from associated controllers and embedded Java Script and HTML as needed. • Experience in customizing the standard objects, creating the custom objects, Interfaces, Relationships, triggers, Data Validations, force.com Approval Processes, Visual Force pages, Apex classes and business logic according to the business requirements. • Hands on experience implementing Security/Sharing rules, Configured permission sets, Field level Security, Record level Security, Profiles, Roles and resource monitoring at different hierarchical level of Organization. • Good knowledge of Governor limits and experienced in customization of existing code in accordance with the governor limitations. • Expertise in using Reporting and Dashboard profile in Salesforce and managing folders. • Worked on tasks involving loading of data using Data Loader and migration of data from Data warehouse into Sales force CRM using ETL tools like Informatica on Demand, Cast Iron experience, to synchronize data between SFDC and web service endpoints. • Knowledge in creating various UML diagrams like Use Case diagram, Activity diagram and Sequence Diagram. • Extensive experience in implementation of Salesforce Chatter functionality and Knowledge base module. • Team player with excellent interpersonal and communicational skills, self-motivated, ability to learn and adapt to new technologies and experience in successfully implementing new technologies in the projects. • Experience working with off shore teams for various integration projects.