• 14+ years of Information technology services experience in multiple roles including both technical and
Managerial capacities
• 3+ years of IT Project management experience in both Waterfall and Agile methodologies.
• 4+ yrs of Agile Scrum implementation and mentoring of teams across locations.
• Excellent cross-functional communication to interface the project team, customers and external vendors.
• Responsible for hiring, mentoring and career growth of the teams that I managed.
• Coached and mentored teams on Agile adoption tools like Rally.
• Majority of professional experience with Consulting and Application development,
Maintenance, Production support and Management consultancy.
• Proficient in Requirement gathering and providing best design decisions to Client.
• Proficient in Bulk Data Loading and Performance Impact analysis on Salesforce.
• Excelled in Delivering Training, and providing SFDC expertise to Frontline CRM Cloud Platform technical support across the globe.
• Technical expertise in Sales Force, Apex, Visual Force
• Expertise in coordinating with clients, in achieving the quality delivery of project.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
• Integrate Google Map with Salesforce.
• Involved in analysis, design and development of multi-tier web-based applications.