Lead Management Success in sales starts by building a strong pipeline of leads. A lead is a prospect who is interested in your company. Lead management helps your inside opportunity or telesales teams qualify leads before passing them on to sales. Sales reps get instant access to the latest prospects and ensures that leads are never dropped. The features included are o Web to Lead Configuration Campaign Management Create and manage campaigns to track the effectiveness of your sales and marketing efforts. This gives a better visibility to the management as to what is the most effective way to market their services. Features covered include o Campaign Configuration Account & Contact Management Get a complete picture of your customer with everything you need in one place—including account history, key contacts, customer communications, and internal account discussions. Gain insight into activity on social media sites like LinkedIn, Facebook, and Twitter so you always know what your customers "like," making it easy to build stronger, longer-lasting relationships and close more deals. o Account and Contact management configuration Opportunity Management Manage all your sales deals with Salesforce. Even create quotes based on the deal information. And stay connected to the people and information you need to close every sale, from anywhere. o Opportunity Configuration o Setting up products and price books o SFDC Quote Configuration o Setting Up Approval Process o Validations and Workflow Configurations o Forecasting Enablement