Sales and Marketing Salesforce.com professional with more than 9 years of progressive Salesforce.com administration and project management experience. Leveraging effective organizational and time-management skills, focused critical attention to detail, a dynamic team player, project-oriented and excellent multi-tasking ability within a fast-paced and diverse environment. Excellent research and analytical skills with a desire to share and expand business knowledge. Industry experience includes; Merchant Processing, BPO Outsourcing, Call Centers, Telecommunications, Technology, Automotive, Luxury Timeshare, and Real Estate. Specialties: * Certified Pardot Consultant 2016 * Certified Salesforce Sales Cloud Consultant 2015 * Certified Salesforce.com Developer 2015 * Certified Salesforce.com System Administrator 2009 * Completed Xactly University 2013 * Completed Salesforce.com 201 and 301 courses * Maintain Salesforce.com System Administrator Certification * Attended Dreamforce Event 2008, 2009, 2010, 2011, 2013, 2014, 2015 * Certified Excel Expert