SAP EWM CERTIFIED CONSULTANT. 7 YRS OF EWM IMPLEMENTATION EXPERIENCE. 4 YRS OF SAP TRAINING EXPERIENCE.\TOTAL SAP EXP: 10 YEARS. Monitoring and managing Interfaces through IDOCs and QRFC queues for Shipping, and Inventory Management. Coordinating with offshore team (India) with the production support issues, guiding them while handling production daily support issues hand off. Problem solving for recurring SAP EWM issues involving configuration and/or processes. Raised tickets during production support to ensure the errors are fixed and the issues are logged. Testing of break fixes and newly created system changes. Interacted with the technical consultants in developing the technical specifications to make use of and update the customized tables. Worked on purchase orders, stock transport orders, cross company orders, transfer postings, reservation and special stocks. Gathered requirements from the end users and prioritized their issues. Involved in production support for end-users by noting down the problems and giving solutions, by involving in configuration changes, as and when required.