I have 5 years of work experience in Supply Chain Management and order management as customer service support. I have worked on SAP ERP, Winshuttle, Esker, Microsoft Office, etc. As a Senior Customer Service Analyst in supply chain with a focus on spares operations, my objective is to utilize my expertise in inventory management, logistics, and reverse logistics to optimize the supply chain processes of a dynamic organization. With a proven track record of working for high-priority orders, warehouse/ customer communications, and implementing innovative solutions, I am committed to driving operational excellence and delivering results.