• An information systems professional with 15+ years of experience includes Tech Lead, Onsite Team Lead, System Analyst, subject matter expertise in SCCM Administration • Core areas of skills are SCCM Administration, application support with the knowledge of various tools, general network access troubleshooting, etc. • Worked on multiple ticketing tool to keep a record of change request & incident request • A good team player with ability to lead team by example and motivate them to achieve desired objectives • Good aptitude for understanding new technologies and bring them into practice • Willing to take on extra responsibilities to get work done