Need to lighten things up a bit? Want to make your communications stand out? I'm your writer. Let's say that you want to create some on-hold messages so that your customers have something to listen to when they're on hold. If your messages sound like this, they’ll be in a good mood when you come on the line: Thanks for calling Reba Johnson at ABC Office Supplies. Here’s a health tip. Do you get excited over Brussels sprouts and broccoli? Neither do we, unless they’re used as packaging for cookies. But the Green Vegetable Society of America wants you to know that green veggies have benefits you’ve probably never thought of. Use broccoli crowns in lieu of flowers for someone who’s not that special. Sprinkle peas on those yummy desserts you want the kids to stay out of. And try chopped asparagus on your driveway for extra traction in icy conditions. Or maybe you sell cleaning supplies online and your typical customer is a thirty-something