A secretary or administrator provides both clerical and administrative support to professionals, either as part of a team or individually. This also involves the coordination and implementation of office procedures and will frequently have responsibility for specific projects and tasks. In some cases, may oversee and supervise the work of junior staff.
The role varies greatly depending on the sector, size of the employer and levels of responsibility. Most of your work involves both written and oral communication, word processing and typing, and requires relevant skills such as IT, organizational and presentation skills, as well as the ability to multi-task and work well under pressure. In some cases, such as in legal secretarial work, specialist knowledge or qualifications may be required, It also requires reporting to management and perform secretarial duties, type, edit and format reports and documents., file documents, as well as entering data and maintaining databases, liaise with internal departments and communicating with the public, direct internal and external calls, emails, and faxes to designated departments, arrange and schedule appointments, meetings, and events, monitor office supplies and ordering replacements, assist with copying, scanning, faxing, emailing, note-taking, and travel bookings,
Prepare facilities and arranging refreshments for events, if required., observe best business practices and etiquette.,exceptional filing, record keeping, and organizational skills, working knowledge of printers, copiers, scanners, proficiency in appointments scheduling and call forwarding systems., written and verbal communication skills, exceptional interpersonal skills. and other adboc duties as may be assigned