•. Manages all files and records related to the office in order to be able to give back information's when needed. • Receives all mail, sorts it outs and dispatches it. • Types all kind of letters concerning the office and classify the copies. • Keeps informed of the General Manager's (superior) time schedule and organizes his meetings in accordance with the priorities. • Takes the minutes of the meetings superior attends. • Keeps the superior informed of all events follow up on records and information’s, which he did not have the opportunity to know by himself. • Arranging travel and accommodation • Responding clients' feedback that is send to official email or social media. • Doing analysis on company's challenges mainly relating with clients' satisfaction