using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, to produce correspondence and documents and maintain presentations, records, spreadsheets and databases, devising and maintaining office systems, booking rooms and conference facilities, using content management systems to maintain and update websites and internal databases, attending meetings, taking minutes and keeping notes, managing and maintaining budgets, as well as invoicing, liaising with staff in other departments and with external contacts, distributing incoming post and organisation and sending outgoing post; liaising with colleagues and external contacts to book travel and accommodation; organizing and storing paperwork, documents and computer-based information; photocopying and printing various documents, sometimes on behalf of other colleagues.