Manpower planning & respective job allocation. Accountable for performance, standards and Team Productivity, Inventory Management. Tracking ARPH & converting foot-falls Providing regular training and updating to CCAs in customer handling skills and offers in order to provide better floor support and ensuring customer service excellence. Shrinkage management & People management. Competition mapping Coordinate with content team, warehouse, maintenance, IT. Inventory Management. Ensuring proper roll out of all consumer schemes & promotions