Like an educator, Tessa's experience involves creating an environment that promotes learning and growth. Her responsibility is to create an environment that facilitates the acquisition of new knowledge, skills, and competencies for learners. To achieve this broad objective, specific tasks are used to design effective training programs, conduct engaging sessions, evaluate learner progress, maintain appropriate documentation, and continuously seek professional development. As a customer service representative, she began helping customers with their needs. This involves conducting thorough research and comprehending the language of every policy, as well as being proficient in claims and billing. She also has an experience as a data analyst in a patient relationship management solutions company. The business offers an intelligent tool designed to evaluate all patient activity and identify patient groups that may require direct contact. In March 2021, she commenced her training career. Tessa's specialty lies in insurance matters, which include health, long-term care, life insurance, and annuities. She received an opportunity to share her knowledge after she completed her internship as a trainer.