Experienced Designer support with a demonstrated history of working in the design industry. Strong arts and design professional skilled in Search Engine Optimization (SEO), Customer Service Representatives, Customer Relationship Management (CRM), Web Design, and Workforce Management. I have 12 years working experience. I've been in the call center industry since 2008 for 5 years and online freelancer experience for more than 7 years which given me an opportunity to honed myself to be a more competitive and effective individual. Being an agent and so as a team leader greatly inspired me to be at my best toward my growth in this organization. Been working as a freelancer since 2012. Mostly worked with Customer support, Technical support so as a Virtual Assistant, Telemarketing and Sales. I was an Account Manager, Team Supervisor and Hiring Manager with some of the Accounts I have worked with. I have acquired valuable experience in all facets of designs, customer support, technical support, management, troubleshooting and problem solving. I am multi-task oriented. And Furthermore, My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells! I have assisted all types of customers in all types of settings. One of my important career goal is to be satisfied with whatever job I am doing because if I am happy and satisfied with my career I become more productive. Therefore, I am seeking for a responsible and stable job with an opportunity for professional challenges. Specific work experience in the following: I also have experience using the following app/software/platform: Google Drive Zopim Zendesk Salesforce Desk Slack Team Viewer LiveChat Trello Bitium Adope Photoshop Adope Photoshop lightroom Adope Illustrator Adope acrobat