An agile Consultant with a history of solving complex business obstacles in order to facilitate highly available service portfolios. Focused on empirical knowledge; key yields are availability, capacity, continuity and event management solutions to propel continual process improvement. Coordinates success oriented indicators with business objectives in order to achieve quantitative and qualitative results. Driven by a proven record of accomplishment in design, development and staff management; analyzes, designs, develops, trains and leads. Exceptional ability to effectively communicate with and relate to all levels of associates and clients, able to learn and adapt to new technologies.