creating all dashboards and reports. Translating data and information into meaningful findings and insights. Analyze all opportunities and recommend ways to improve efficiency. Providing Forecasting models with appropriate forecasting techniques using historical data. Dealing with different stakeholders to gather requirements & define relevant indicators. Prepare of stock reports. Monitor products costing changes to provide reporting on potential changes to finished product prices. Analyzing data as well as summarizing audit findings for the senior managers’ review. Update of all items on website throw knowing any daily sale or purchase. Uploaded on our websites. Review product requirements documents (PRD) Analyze and Review daily and monthly agent’s performance. create an agent’s duration calls Report making report and dashboard that displays agent status and important call statistics. It includes indicators for call center information like available agents, missed calls, Caller Hold Time, recent inbound and outbound call. Gather and analyze market and competition prices and work accordingly. Analyze business needs and issues. Finding ways to store company data in an effective manner. Focus on KPI targeting and analysis. Creating the Schedule Adherence to see what agents were supposed to be working on at a certain time as compared to what they actually did during that period. Focus on surefire Ways to Improve Customer Satisfaction Manage purchasing orders for incoming suppliers. Ensure deliveries are received. Follow of inventory and analysis of products. Develops and leads training programs for individual’s suite of software. Oversees the lesson planning and prepares materials for the classroom. Leads lectures & group activities.