A Certified ServiceNow, competent professional with around 5.5+ years of IT experience including 4.5+ years of extensive experience in Service - Now working with different modules such as Incident Management, Service Catalog, Problem Management, Change Management, CMDB, Service Portal and GRC, Event Management, Discovery • Wide range of implementation experience with many global clients in the Service Now suite development including SOAP/REST integration, Business Rules, Update sets, Workflow. • Working experience of various phases of Software Development Life Cycle (SDLC) such as Design, and good working knowledge on Software Development Methodologies like Agile Scrum, Waterfall model. • Good experience in application development using Java/J2EE, JSP • Immense knowledge about the concepts like LDAP, MID Servers, Workflow administration, Reporting, Form/UI configurations, Notifications, data imports