I am an experienced Senior Team Manager with a demonstrated history of working in the staffing and recruiting industry. With over 10 years' of experience working in the BPO industry handling different accounts such as IT, Healthcare and CSAT (Customer Service) based programs. Skilled in Performance Improvement, Client Management, Quality Monitoring, Team Motivation, Analytical Skills, Technical Support, and Coaching. Dealing and communicating with clients is one of my expertise. I have experience in handling multiple projects where client management is my main responsibility. Given the experience that I had, I am also willing to accept entry level jobs such as data entry to mid level responsibilities. I can work on extended hours and I am very much open to different offers. I am flexible and goal-oriented individual who values integrity and believes in open-two way communication for the company's success.